Privacy policy | Van Wellen Group

What are the purposes and legal grounds for the processing of your personal data?

Each Van Wellen Group Entity processes personal data for specific purposes. The Van Wellen Group Entity always does this on the basis of a processing ground as required by law. This is a legal basis that allows us to use personal data.

Examples of processing grounds are: consent, performance of an agreement, legal obligation and legitimate interest. The purposes and legal grounds for processing your personal data differ depending on the Entity.

More information about the applicable purposes and legal bases can be found below in the section: Specific information about the processing of personal data by each Van Wellen Group Entity.

How does a Van Wellen Group Entity receive your personal data?

Each Van Wellen Group Entity primarily processes your personal data because you provide them yourself in the context of the provision of a Service.

Furthermore, a Van Wellen Group Entity also receives personal data from other sources:

Any Van Wellen Group Entity that has your personal data may also receive personal data about you from another Van Wellen Group Entity,
Public sources, such as official government publications (eg Belgian Official Gazette, KBO),
Advertisers,
Social media (see more information about this in the following),
Partners with whom a Van Wellen Group Entity cooperates to divide you into target groups for Targeted Advertisements based on your Registered Data and your Click Behavior on a Van Wellen Group Domain and on the websites of these partners. We only do this on the basis of your permission.

How can you contact the data protection officer (DPO)?

A data protection officer (DPO) was appointed for the processing by a Van Wellen Group Entity. You can always contact them with questions or complaints regarding any processing of personal data by a Van Wellen Group Entity. To contact the DPO, send an email to: linda.boone@vanwellengroup.be

Who receives your personal data?

Each Van Wellen Group Entity can pass on your personal data to:

subcontractors who work on its behalf and for its account (processors),
its employees in the performance of their duties,
another Van Wellen Group Entity,
people who are interested in an ad that you place (eg vroom.be, zimmo.be, jobat.be),
advertising partners and advertisers for displaying Targeted Ads, if you have consented thereto,
social media through which you log in to or interact with our Services,
commercial partners of a Van Wellen Group Entity, if you have agreed to this,
third parties in the context of discussions, investigations, evaluations, negotiations and executive actions in connection with a partnership or corporate transaction (acquisition, merger, sale of shares or assets, joint venture, etc.) and to the relevant professional advisers of the concerned parties (lawyers, consultants, etc.),
judicial, police or administrative authorities if required by law or circumstances,
partners with which a Van Wellen Group Entity cooperates to divide you into target groups for Targeted Advertisements based on your Registered Data and your Click Behavior on a Van Wellen Group Domain and on the websites of these partners. We only do this on the basis of your permission.

Van Wellen Group ensures that these recipients only have access to personal data that is relevant, adequate and necessary for the processing. For some processing operations, there are specific recipients of your personal data, these are always mentioned below in the section: Specific information about the processing of personal data by each Van Wellen Group Entity.

Does a Van Wellen Group Entity share your personal data with countries outside the European Economic Area?

The European Economic Area (EEA) includes the countries of the European Union and Norway, Liechtenstein, UK and Iceland. European legislation requires additional safeguards when a Van Wellen Group Entity transfers personal data to other countries located outside the EEA. To ensure that these countries maintain the same level of protection for your personal data, the European legislator imposes appropriate safeguards on controllers.

For certain processing operations, a Van Wellen Group Entity will pass on your personal data to recipients outside the European Economic Area. In such a case, the Van Wellen Group Entity will ensure that the transfer is covered by appropriate safeguards, including an adequacy decision by the European Commission, the Model Clauses of the European Commission or EU-US privacy shield.

You can always consult the data protection officer (DPO) to inspect the appropriate safeguards provided by the Van Wellen Group Entity.

What rights do you have as a data subject?

Under the conditions, restrictions and modalities provided for by applicable law, you can contact Van Wellen Group to exercise the following rights:

You have the right to inspect your personal data. This allows you to check which personal data a Van Wellen Group Entity processes.
You have the right to correct your personal data. This allows you to correct or supplement incorrect or incomplete personal data that a Van Wellen Group Entity processes.
You have the right to have your personal data deleted. This allows you to permanently delete personal data that a Van Wellen Group Entity processes. A Van Wellen Group Entity is not always obliged to delete your personal data at your request - this right only applies in the cases and to the extent provided for by law.
You have the right to limit the processing of personal data relating to you. This allows you to freeze the use of your personal data by a Van Wellen Group Entity without deleting it. A Van Wellen Group Entity is not always obliged to limit your personal data at your request - this right only applies in the cases and to the extent provided for by law.
You have a right of objection. This allows you to object to the further processing by a Van Wellen Group Entity of your personal data. A Van Wellen Group Entity is not always obliged to grant your objection.
You have the right to withdraw your consent whenever the processing of your personal data takes place on the basis of your consent.
You always have the right to object to the processing of your personal data for direct marketing purposes.
You have the right to data portability. This makes it possible to easily move, copy or forward personal data from one controller to another. This right can only be exercised when the processing is based on your consent or an agreement with you. For all processing operations included in this privacy policy, you can exercise all your rights by contacting the DPO. To contact the DPO, you can send an email directly to the DPO: linda.boone@vanwellengroup.be

Do you wish to file a complaint with the supervisory authority?

You have the right to file a complaint with the supervisory authority:

Interaction through social media

If you use or visit a Service via your account on social media (e.g. logging in via your facebook account) or you interact on our social media channels or via buttons or other techniques, the Van Wellen Group Entity can extract data from this that is publicly shared. through the social networking site such as public profile information, list of friends, your use of social networking sites, and your email address.

Use of or interaction with social media is subject to the social media channel's own rules - no Van Wellen Group Entity has any influence over this. Consult the terms of use and privacy policy of the relevant social media network to understand how the network handles your personal data.

SPECIFIC INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA BY EACH VAN WELLEN GROUP ENTITY

Below you can check which are the different processing operations within each Van Wellen Group Entity. Each of the processing operations below takes place at each Van Wellen Group Entity, unless indicated otherwise.

YOU CONTACT US FOR A QUESTION, REQUEST FOR INFORMATION OR COMPLAINT

When you contact a Van Wellen Group Entity for a question, request for information or complaint, that Van Wellen Group Entity processes your personal data on the basis of its legitimate interest to answer or help you. Each Van Wellen Group Entity keeps your personal data for a maximum of 10 years after your question, request for information or response to your complaint has been completed.

YOU PARTICIPATE IN A MARKET RESEARCH OR SURVEYS

When you participate in a survey or market research, the relevant Van Wellen Group Entity processes your personal data on the basis of your consent. You always have the right to withdraw your consent. Each Van Wellen Group Entity that conducts market research or surveys will keep your personal data for a maximum of 3 years after the end of the survey / survey.

YOU ARE A CONTACT PERSON OF A BUSINESS CUSTOMER FOR ONE OF THE SERVICES (B2B)

When a Van Wellen Group Entity provides a Service to a business customer (B2B), it processes your personal data in the context of its customer management based on the need to take pre-contractual measures (order recording, follow-up prospects, etc.), in order to to execute the agreement (creation and management of an account, delivery, invoicing, collection, etc.) and on the basis of its legitimate interest (invitation to participate in a survey or market research, direct marketing, etc.). Each Van Wellen Group Entity that processes your personal data in the context of its customer management will keep your personal data for a maximum of 10 years after the end of the customer relationship.

YOU ARE A CUSTOMER CONSUMER FOR ONE OF THE SERVICES (B2C)

When a Van Wellen Group Entity provides you with a Service, it processes your personal data

In the context of its customer management based on the need to take pre-contractual measures (order intake, follow-up cart abandonment, etc.) and / or the need to execute the agreement (creation and management of an account, provision of a Service, invoicing, collection, etc.)
To send invitations to participate in surveys or market research as well as for direct marketing based on its legitimate interest. If you use a Service, the relevant Van Wellen Group Entity will also collect and use your Click Behavior under the following conditions and modalities for:
Analysis and improvement of
the Service you purchase based on the legitimate interest of Van Wellen Group. This allows us to improve the digital news experience on Van Wellen Group domains for all users.
the various Services across Van Wellen Group Entities, whether or not via the same device, based on your consent. This allows us to better map the combined use of Services.
Recommended Content: if you consent to this through your privacy preferences in your account, we can recommend articles or other content that is more relevant to your interests and that you have not read yet. The relevant Van Wellen Group Entity draws up a profile for this so that it knows your preferences.
Targeted Advertisements: If you consent, online advertisers can display advertisements tailored to your interests using cookies and similar technologies.

More information can be found in the Cookies policy.

Each Van Wellen Group Entity that processes your personal data in the context of pre-contractual measures and / or customer management will keep your personal data for a maximum of 10 years after the end of the customer relationship. A maximum period of 3 years after receipt applies to the use of Click Behavior.

You can enjoy our Services as soon as you visit a Van Wellen Group Domain or after installing one of our apps (User). If you choose to create an account with a Van Wellen Group Domain, you will become a Registered User and our Services are more extensive than those for Users.

YOU WILL RECEIVE COMMERCIAL INFORMATION ABOUT SERVICES FROM A VAN WELLEN GROUP ENTITY

When you receive commercial information about Services from a Van Wellen Group Entity, that entity processes your personal data for direct marketing purposes based on:

your consent, if the commercial information is based on Click Behavior or
its legitimate interest (if you have a relationship with that Van Wellen Group Entity, eg you are a customer or partner, you participate in a competition or promotional action or you purchase a Service).

You always have the right to withdraw your consent. You have the right at any time to object to the further receipt of commercial information about Services from a Van Wellen Group Entity. You can exercise this right by changing the settings of your account or by contacting the Van Wellen Group Entity from which you receive this information.

Each Van Wellen Group Entity that processes your personal data for direct marketing purposes will keep this data for a maximum of 10 years after the end of the relationship with Van Wellen Group.

YOU WILL RECEIVE INFORMATION ABOUT PRODUCTS OR SERVICES FROM PARTNERS OF A VAN WELLEN GROUP ENTITY

When you receive commercial information about products or services from a partner of a Van Wellen Group Entity, that entity processes your personal data for direct marketing purposes based on your consent. You always have the right to withdraw your consent. You have the right at all times to object to the further receipt of information about products and services from the partners of Van Wellen Group. You can exercise this right by changing the settings of your account or by contacting the relevant Van Wellen Group Entity.

Each Van Wellen Group Entity that processes your personal data for direct marketing purposes will keep this data for a maximum of 3 years after the last receipt of commercial information from partners of Van Wellen Group.

YOU VISIT A VAN WELLEN GROUP ENTITY

If you are a visitor at a Van Wellen Group Entity, each Van Wellen Group Entity processes your personal data in the context of visitor management based on its legitimate interests (e.g. guided tour, meeting with Van Wellen Group contact person, inspection of the archive, etc.).

Each Van Wellen Group Entity keeps your personal data up to 1 year after your last visit.

YOU ARE A SUPPLIER OF ONE OF WELLEN GROUP ENTITY

If you deliver products or services to a Van Wellen Group Entity, that Van Wellen Group Entity will process your personal data in the context of its supplier management based on the need to perform the agreement with you.

Van Wellen Group keeps your personal data for a maximum of 10 years after the last delivery.

YOU APPLY WITH ONE OF WELLEN GROUP ENTITY

If you apply for a job at one of the Van Wellen Group Entities, that Van Wellen Group Entity will process your personal data for:

The management and evaluation of the job applications in the context of the pre-contractual relationship,
Keeping the recruitment reserve up to date on the basis of its legitimate interest.

Each Van Wellen Group Entity keeps your personal data for a maximum of 5 years after the application procedure has ended.

In each case:

If a Van Wellen Group Entity processes your personal data for one of the above-mentioned purposes, that entity also processes your personal data for:

detecting, preventing and combating fraud and abuse on the basis of its legitimate interest. Less fraud and abuse benefits the Van Wellen Group Entity, its customers and its suppliers. In certain cases, this includes using Google's reCAPTCHA service to prevent misuse by automated data entry. Google keeps track of the personal data required for this service, such as your IP address.
dispute management based on its legitimate interest, because Van Wellen Group must be able to safeguard and defend its rights, The discussions, investigations, evaluations, negotiations and executive measures in connection with a collaboration or corporate transaction (acquisition, merger, sale of shares or assets, joint venture, etc.) by a Van Wellen Group Entity.

Each Van Wellen Group Entity keeps your personal data up to a maximum of 10 years after your personal data is inactive.